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Refund and cancellation policy

Last updated: [PLACEHOLDER: date]

Cancelling

Refunds

[PLACEHOLDER: choose a refund policy. A common approach: no refunds for partial periods, but a full refund if you contact us within 48 hours of an unexpected renewal charge.]

If you're in the UK or EU, you may have a 14-day right to cancel digital services. [PLACEHOLDER: confirm how this applies, including the waiver once you start using the service, with a lawyer.]

How to ask

Email [PLACEHOLDER: support contact email] from the address on your account with the date of the charge.